Caroline Conrad

Caroline Conrad

General Manager

Caroline is a passionate leader and lifelong hospitality professional with over 17 years of experience in the restaurant industry, where she played key roles in launching and managing several acclaimed establishments and retail brands in NYC, Chicago, Boston and Philadelphia. Known for her hands-on leadership and unwavering commitment to excellence, Caroline has built a career rooted in hospitality, team development, and operational precision.

Now bringing her expertise to the nonprofit world, Caroline is driven by a desire to create meaningful impact beyond the walls of a dining room. She finds deep fulfillment in growing and developing teams from the ground up and thrives on building systems and procedures that support scalable, mission-driven operations.

Caroline holds a Bachelor’s Degree in Hospitality Administration from Boston University. Outside of work, she enjoys time with her husband, Aaron, their spirited one-and-a-half-year-old son, Lawson, and their beloved dog, Franklin.