Our Mission
To empower Delawareans who are blind, visually impaired, disabled, or veterans by providing employments opportunities that enhance quality of life and support independent living.
CALL VOLUME
Over 5.6 million calls annually in 2020
TOTAL MINUTES HANDLED
52,000,000 annually
AVERAGE SPEED OF ANSWER
Less than one minute
SERVICE LEVEL
80% of calls answered within 20 seconds
BlindSight Delaware Enterprises, Inc.
BlindSight Delaware Enterprises, Inc. (BSDE) is a nonprofit joint-venture established in 2021 by BlindSight Delaware and The Chicago Lighthouse, two social service agencies supporting the blind and visually impaired in Delaware and Illinois respectively.
BlindSight Delaware Enterprises, Inc. was created to provide training and employment opportunities for mission related individuals in Delaware. BSDE operates as a social enterprise and the revenue it generates supports social programs of the founding organizations.
While in its infancy as an organization, BSDE has already procured two contracts that employ 15 people in Delaware, and it is poised to grow through new opportunities and contracts in Delaware.
BSDE Current Partners
BlindSight Delaware Enterprises, Inc. is currently operating two contact centers employing Delawareans and is developing local and state partnerships to provide more job opportunities for other Delawareans.
