Personalized Call Center Services
At BSD Enterprises, our specialized contact center services are customized to meet each client’s unique requirements. We create scalable solutions that grow alongside your business.
Why Clients Choose Our Inbound Call Center Solutions
Our designated team approach ensures we become an extension of your brand promise and your commitment to your customer. Our scale allows us to adjust to fluctuating call volumes, guaranteeing smooth support and allowing you to focus your resources on critical areas.
Most importantly, our high employee retention rate also enables us to deliver greater consistency and competency in the service we provide your customers.
Industry-Leading Agent Retention
You won’t find a call center with a lower attrition rate or more dedicated agents than those at BSD Enterprises. Our dual mission of delivering top-notch services while providing employment and purpose to veterans and disabled communities sets us apart.
Our commitment to meticulous hiring, comprehensive training, and continuous education within a positive and supportive company culture contributes to our exceptionally low turnover rate.
The outcome? Scalable, customizable, and cost-effective call center solutions. By investing in our agents, we ensure they provide superior customer service. This mission-driven approach allows businesses to grow by focusing resources where they are needed most.