AI in Customer Service - BSD Enterprises

Approach AI adoption with your eyes wide open

Karl Fischer

10/21/2024

Artificial Intelligence (AI) has become a significant topic of discussion among business leaders and in everyday life. Between June 2022 […]

How Generative AI puts the voice back into the Voice of the Customer

Karl Fischer

9/28/2024

Discover how Generative AI is putting the voice back into voice of the customer in contact centers, improving customer experience, and boosting efficiency.

Meet your patients and constituents where they are through digital transformation

Karl Fischer

9/14/2024

Learn how healthcare and municipal services can embrace digital transformation while still meeting diverse customer preferences for personalized, multi-channel experiences.