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BlindSight Delaware Enterprises, Inc.
(302) 295-0520 ext. 1003
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Journey Management Can Transform the Customer Experience

Journey Management Can Transform the Customer Experience

BlindSight Delaware Enterprises
12/4/2024

Journey management can drive revenue, reduce costs, and optimize patient/constituent satisfaction.

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Meet Your Patients and Constituents Where They Are: Balancing Digital Transformation with Human Connection

Meet Your Patients and Constituents Where They Are: Balancing Digital Transformation with Human Connection

BlindSight Delaware Enterprises
9/14/2024

Learn how healthcare and municipal services can embrace digital transformation while still meeting diverse customer preferences for personalized, multi-channel experiences.

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Why Customer Experience Should Guide Your Choice Between Onshore and Offshore Call Centers

Why Customer Experience Should Guide Your Choice Between Onshore and Offshore Call Centers

BlindSight Delaware Enterprises
8/14/2024

Turning to an offshore call center can result in improved patient satisfaction and retention, reduced risk of compliance violations and data breaches, and enhanced ability to handle complex healthcare inquiries.

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  • AI in Customer Service (2)
  • Customer Experience (6)
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  • Digital Transformation (2)
  • Generative AI (2)
  • Healthcare Providers (3)
  • Municipalities (2)
  • Onshore Call Centers (2)
  • Self-Service (1)
 
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221 West 10th St.
The Mill Suite 327
Wilmington, DE 19801
(302) 295-0520 ext. 1003
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